UPS Ground Money-Back Guarantee Details
"UPS guarantees on-schedule delivery of UPS Guaranteed Ground Service packages to every address in the 48 contiguous United States. In the event the carrier fails to complete delivery or attempt delivery by the end of the scheduled delivery day as published on www.ups.com."
This is directly from the UPS website. Ground shipments are guaranteed to be on-time or you are eligible for a refund.
Click the link below to find out exactly how to get your UPS service-failure refunds.
http://bit.ly/bMyA5z
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